Frequently Asked Questions

Delivery and Collection

Cake Loaves: At the checkout select the 'Cake Loaves' option, you will then be prompted to enter your postcode. If we can confirm your postcode then select and date in which you'd like to receive your cake. Cake orders require 48 hours notice. 

You can find which postcodes we deliver to via the Delivery page. 

Note: If you are ordering a cake loaf and an item from the home wear or baking kit collection please also use this option.

Baking Kits & Homeware: We deliver baking kits and homeware nationwide, at the checkout simply select the 'Baking Kits & Homeware' option, select a date but please bare in mind it can take up to 5 working days to receive your order. 

If you need to change the date or time of your delivery slot please contact us within two hours of placing your order at jasminesflour@gmail.com

We require a minimum of 48 hours notice for all cake orders.

Dietary Requirements

Unfortunately, our loaves and kits are not prepared in a designated allergen free area. Therefore products may contain traces of nuts.

All cake loaves are baked less than 24 hours before the scheduled delivery slot. 

Yes, all of our products are suitable for vegans and those who follow a dairy free diet. 

Yes, we sell nut free cake loaves and kits. However please note, we do not have a special designated area to prepare our nut free products. 

Storage

Yes, we advise cutting the cake in to slices before freezing and allowing it to fully defrost before eating.

Please store your cake in an airtight container. This will help the cake retain moisture making it just as yummy for the next day. For more information please visit the Cake Care page.

Please keep your baking kit in a cool dry place out of direct sunlight.